Exchange & Refund Policy

We want you to love your purchase from Skin Rituals. If you are not satisfied, we’re here to help.

Exchange Policy
You can request an exchange within 7 days of receiving your order.
To be eligible:
- Product must be unused and in original packaging
- Proof of purchase is required

Refund Policy
Refunds are only applicable if:
- You received a damaged or defective product
- Wrong product was delivered

Once approved, your refund will be processed within 5–7 working days.

Shipping Charges
- Shipping charges are non-refundable
- Customers are responsible for return shipping costs (unless product is faulty)

How to Request
Email us at: support@skinrituals.com  
Include your order number and issue details.

We aim to respond within 24 hours.